IT Service Desk

Description

Join a vibrant and historic organisation at the heart of Scotland’s cultural heritage.

IT Service Desk Contractor – Windows 11 Rollout Support
Contract: 4+ Months | Day Rate up to £165 per day (Inside IR35, via PAYE)
Location: Edinburgh (Hybrid: 3 days onsite, 2 days WFH)
Hours: 35 hours per week

We’re seeking a proactive and technically capable IT Service Desk Contractor to support our busy IT team during a key period of transformation. This short-term contract role offers the chance to contribute directly to our Windows 11 rollout, support day-to-day IT operations, and play a vital role in keeping our museum staff connected and productive.

Key Responsibilities
New starter and leaver processing (account creation, access setup)
Installing RAM and SSDs in laptops for Windows 11 compatibility
Providing 1st line IT support (onsite and remote)
Logging and resolving tickets using Topdesk
User account management in Active Directory

What We’re Looking For
Previous experience in a service desk or IT support role
Strong knowledge of Microsoft environments (Windows 10/11, Office 365, AD)
Comfortable with hands-on hardware upgrades
Great communication and problem-solving skills
Experience with Topdesk is a plus

Interested?
Apply now to be part of a team that’s modernising tech in a truly unique workplace by sending your most recent CV.

ASA Recruitment is one of Scotland’s largest independent multi-sector recruitment agencies. We specialise in providing effective tailored solutions for permanent, contract and temporary employment requirements for our Clients and Candidates. We are members of the REC and are ISO certified.

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