HR (iTrent) Systems Administrator

Description

Are you passionate about optimising HR systems and ensuring seamless integration? ASA’s public sector client is seeking a proactive Systems Administrator to support HR & OD systems development, reporting, and user support.

What You’ll Do
Planning
Support the Programme Manager (Systems Development) in developing services and service plans by:
· Collaborating with colleagues across departments.
· Taking ownership of planning efficient and effective service delivery.
· Assisting in system-related management information reporting by ensuring accurate, high-quality data generation.
· Supporting the implementation of new working practices and systems by:
o Configuring parameters and managing user access rights.
o Developing usage procedures.
o Meeting training and testing requirements while ensuring operational continuity.
· Planning for the smooth implementation of HR and OD system changes.

Service Delivery
Support the Development Officer in delivering high-quality services by executing planned initiatives efficiently.

Key Responsibilities:
HR & OD Systems Management
o Configure and maintain system modules, including user access.
o Apply systems analysis and programming techniques for system maintenance and enhancements.
o Coordinate testing of software releases and manage test system availability.
o Assist with system integrations and ensure smooth functionality.
o Monitor and reconcile system interfaces for data integrity.
o Troubleshoot system faults and escalate issues as needed.
o Develop specifications for system enhancements in collaboration with suppliers.
o Participate in HR & OD system meetings and working groups.

Systems Development Support
o Act as a project assistant for HR & OD system change initiatives.
o Develop and execute communication plans for system updates.
o Design and implement testing programs for system improvements.
o Create and deliver training materials and guidance on system enhancements.

Training Coordination
o Organise training sessions with consultants and build internal training capacity.
o Acquire skills to conduct training sessions directly.
o Train staff to become in-house HR & OD System trainers.
4. User Support & Reporting
o Serve as the first point of contact for internal users, addressing system-related inquiries.
o Work with Senior/Admin Officers to develop user-friendly management reports.
o Maintain and improve reporting catalogues for accurate data analysis.

Financial Responsibilities
· Assist in budget management by ensuring expenditures align with allocations and maintaining accurate financial records.

Performance Management
Support the Programme Manager (Systems Development) in:
· Tracking and optimising business process improvements.
· Maintaining and updating data within the Corporate Performance Management System (Pyramid).
· Recording and reporting key performance indicators (KPIs) for internal and external use.

What We’re Looking For:

Experience:
· iTrent experience is essential
· Working with complex systems and databases.
· Advanced proficiency in Microsoft Office packages.
· Systems administration experience

Skills & Knowledge:
· Strong numerical and analytical skills.
· Ability to interpret and manipulate data using logical operators.
· Knowledge of HR, Payroll, Performance Management, Time Recording, or Document Management Systems (desirable).

Additional information:
· Location: Lochgilphead, can be home based, hybrid or on site (negotiable at interview)
· Service: Improvement & HR – Customer Service
· Contract: 24 weeks initial with potential for extension
· Applicants must hold, or be willing to apply for a Basic Disclosure Scotland

If you have a keen eye for detail, a passion for system efficiency, and the ability to work collaboratively, we want to hear from you! Apply today for more information or reach out directly!

ASA Recruitment is one of Scotland’s largest independent multi-sector recruitment agencies. We specialise in providing effective tailored solutions for permanent, contract and temporary employment requirements for our Clients and Candidates. We are members of the REC and are ISO certified.

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