We are seeking a skilled Data Analyst to work alongside a largescale client on a temporary 3-month contract to support a Digital Transformation Programme. Your primary focus will be on investigating, documenting, and cleansing existing data models and data sets as part of the introduction of a centralized Data Warehouse. This will support the implementation of Contact Centre (CC) and Customer Relationship Management (CRM) solutions that are critical to meeting the business needs.
Key Responsibilities:
· Data Investigation & Documentation: Analyse current data models, document them centrally, and ensure data integrity.
· Data Cleansing: Review and cleanse data models to support the merging of two existing CRM systems into one, alongside the implementation of a new Contact Centre platform.
· Collaboration: Work closely with various stakeholders to gather and document detailed data models and existing documentation.
· Support Centralised Data Warehouse Development: Assist in integrating data from existing platforms into a new centralised data warehouse.
Essential Skills & Experience:
· Proven experience as a Data Analyst, particularly in dealing with complex data sets.
· Strong proficiency in data modelling and documentation.
· Advanced knowledge of SQL and database interaction.
Desirable Skills:
· Experience with SAP Hana/SAP BO reporting suite.
· Experience within CRM and/or Contact Centre environments.
· Previous experience working in the Public Sector.
If this sounds like an opportunity, you would be interested in then please submit your CV and we will be in touch with further details!
ASA Recruitment is one of Scotland’s largest independent multi-sector recruitment agencies. We specialise in providing effective tailored solutions for permanent, contract and temporary employment requirements for our Clients and Candidates. We are members of the REC and are ISO certified.
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