Sales Administrator & Expeditor

Description

Are you an experienced sales administrator looking for a new position? Then we have the role for you!

Your new role

You will monitor and follow up on deliveries in line with agreed dates as set by the internal sales team. You will ensure that products or information arrives at the right time and this is communicated effectively to all parties involved.

You will be responsible for:

• Provide shipping details and readiness of goods to customers and keep the sales team informed of developments
• Continually communicate with suppliers/manufacturers in order to ensure that delivery will be possible on the pre-determined date
• Compile and maintain all required paperwork, records, documents etc
• Acknowledge and appropriately greet and assist every customer in a timely manner
• Effectively present, promote and discuss the products and services of the company in a way that conveys an image of quality, integrity and superior understanding and delivery of customer needs
• Manage telephone calls professionally, efficiently and with excellent customer service/communication skills

What you’ll need to succeed

• Customer Service Skills, be able to manage difficult situations and respond in a timely manner
• Demonstrate an aptitude for accuracy and thoroughness
• Ability to deal with frequent change, delays or unexpected events
• Identifies and resolves problems in a timely manner
• Working as a team whilst showing initiative

ASA Recruitment is one of Scotland’s largest independent multi-sector recruitment agencies. We specialise in providing effective tailored solutions for permanent, contract and temporary employment requirements for our Clients and Candidates. We are members of the REC and are ISO certified.

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