Assyst Content Administrator

Description

Our well known public sector client is looking for an experienced Assyst Content Administrator to manage the content with a busy IT Service team. The role is based in Edinburgh for an initial 3 month contract with the possibility of extension.

Responsibilities:
· Work with subject matter experts to assess user needs and produce new portal content which is easy to read and conveys information clearly and concisely
· Manage and prioritise content creation and change requests
· Work with the rest of the team to improve the end user portal and wider digital workplace, helping to prioritise and test developments
· Support users to make the most of the end-user portal through advice and troubleshooting

Requirements:
· Experience of using the Assyst IT Service Management tool
· Experience of working within an IT Service Delivery environment
· An awareness of ITIL and IT Service Management
· Experience of working with a content management system, including HTML to produce online content
· Ability to convey complex information in a clear and concise manner, often to tight deadlines, ensuring current accessibility standards are adhered to
· Proven problem solving skills, including the ability to research problems, seek solutions and work with the team and suppliers to implement these
· Ability to positively influence colleagues and stakeholders

If you have the experience and are interested in this Assyst Content Administrator position, please apply by clicking the link below!

ASA Recruitment is one of Scotland’s largest independent multi-sector recruitment agencies. We specialise in providing effective tailored solutions for permanent, contract and temporary employment requirements for our Clients and Candidates. We are members of the REC and are ISO certified.

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